When 3 fixed bus routes in Northeast San Antonio were underperforming due to the low population density of the area, San Antonio's VIA Metro turned to RideCo to replace the buses with a fully on-demand microtransit service. Within fourteen weeks of the launch of the service, it had surpassed all of the agency's goals and has become of of the fastest growing public microtransit services in the US.
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"[RideCo's on-demand transit] has proven to be a true game-changer... The service has been tremendously successful as a travel option that helps us become more efficient and provides connections to the places our customers go."