Paratransit

An Innovative Approach to Paratransit Software

Personalized transport supplementing fixed routes, serving those with mobility needs. RideCo’s paratransit software ensures equitable, personalized service for independent mobility, enhancing agency efficiency while prioritizing accessibility and inclusivity in public transit.
Let's Work Together
Paratransit
An Innovative Approach to Paratransit Software
On demand is a great service! The positive feedback from passengers is that the service is convenient and easy to use.
Robin Gerus, General Manager, Guelph Transit
"I have been very pleased with RideCo’s support in putting everything together. The team has been accommodating and helpful, which is nice to see for an agency—more than I could ever ask for."
Bruce Lindner, Executive Director, PCACS
Trusted by Industry Leaders
On demand is a great service! The positive feedback from passengers is that the service is convenient and easy to use.
Guelph Transit
The On-Demand Transit Solution.
Automate Manual and Time-Consuming Processes
Improve resource efficiency by automating booking, scheduling, dispatching, and eligibility management using one cloud-based transit software
Increase Productivity and Ridesharing
Leverage dynamic routing and continuous optimization to achieve greater vehicle utilization and increase overall service capacity
Enhance and Personalize the Passenger Experience
Provide same-day ADA on-demand paratransit service with reliable on-time performance, increased ride transparency, and timely communication through text- and call-based notifications
Enable Independent Mobility and Trip Management
Empower passengers with disabilities through our on-demand transit service. RideCo’s paratransit and microtransit software provides an inclusive booking system that offers riders the option to book their trips on demand or in advance using their smartphone, the web booking portal, or through the call center
"We wanted to find a platform that was user friendly, where customers could make their own trip requests just like they do with TNCs—we wanted our riders to have the same type of experience. We saw what the folks over at San Antonio were doing with RideCo, … so we started a pilot and we’ve been moving forward ever since."
Auturo Jackson, Vice President of Specialized Transit Services, Houston METRO
A Cost-Effective Solution to the Challenges in Delivering Paratransit
A Cost-Effective Solution to the Challenges in Delivering Paratransit
Using RideCo’s Paratransit Solution, transit agencies can increase system capacity by up to 30% or more using the same vehicle hours and workforce.
Using RideCo’s Paratransit Solution, transit agencies can increase system capacity by up to 30% or more using the same vehicle hours and workforce.
Explore How
The On-Demand Transit Solution.

Innovation That Sets a New Standard

With recent advancements in technology, transit agencies have the opportunity to leverage cloud-based paratransit software to improve operational efficiency and enhance the level of service they provide to their customers.
Instant Assign
Learn More
Configuration Optimizer
Learn More
Solver
Learn More
Dynamic Breaks
Learn More
Performance Dashboard
Learn More
Commingling
Learn More
36%
reduction in cost per passenger
San Antonio, Texas
Read the Case Study
4.8
out of 5 star trip rating
Springbank Hill, Calgary
Read the Case Study
54%
reduction in call center bookings
Houston, Texas
Read the Case Study
95%
on-time performance
Cobourg, Ontario
Read the Case Study
4.9/5
average star trip rating
Loudoun County, Virginia
Read the Case Study
22%
reduction in cost per passenger
Porter County, Indiana
Read the Case Study
67%
average shared rides
Guelph, Ontario
Read the Case Study
54%
reduction in call center bookings
Houston, Texas
Read the Case Study
Automate Manual and Time-Consuming Processes
Increase Productivity and Ridesharing
Enhance and Personalize the Passenger Experience
Enable Independent Mobility and Trip Management
*RideCo has been delivering as much as a 40% increase in productivity for some of our clients.
The On-Demand Transit Solution.
A Seamless Transition from Traditional Paratransit Software to RideCo’s Cloud-Based Paratransit Routing Software
L.J. Weslowski, Transit Director at Concord Kannapolis Area Transit, shares how the RideCo team provided in-depth, hands-on training and launch support to ensure a seamless transition—a testament to the level of customer service that RideCo provides its agency partners to enable success.
Find out what makes us different
Paratransit
Case Studies
Houston, Texas
METRO Partners with RideCo to Deliver and Expand On-Demand Transit Across Houston
Read the case study
Loudoun County, Virginia
Loudoun County Implements Automated On-Demand Solution, Increasing Productivity by More Than 15%
Read the case study
Porter County, Indiana
RideCo On-Demand Transit Improves Productivity for In-Demand Paratransit Program
Read the case study
Webinars
Paratransit
RTC Southern Nevada's Journey with On-Demand Transit
ON-DEMAND
REGISTER NOW
RTC shares everything you need to know about their on-demand transit program, from planning and implementation to outcomes and expansion.
Learn MoreLearn More
Modernizing Paratransit: A New Era of Dial-A-Ride
ON-DEMAND
REGISTER NOW
John and Lindsay go in-depth on how modernizing Guelph Transit’s paratransit technology improved service quality for passengers and simultaneously increased efficiency.
Learn MoreLearn More
Reimagining Paratransit: High Performance Living Through New Technology
ON-DEMAND
REGISTER NOW
Watch our webinar on demand to learn about CK Rider’s approach to build a modern paratransit system with SaaS software
Learn MoreLearn More
Thought Leadership
Paratransit
Making the Shift: Transitioning from Traditional Paratransit Software to a Modern Cloud-Based Solution
As paratransit evolves, modern service delivery is essential to ensuring that transit’s most vulnerable customers have equal access to mobility.
Learn More
The Commingling Service Model: A Unified Paratransit and Microtransit Solution to Meet Today's Challenges
Solution designed to combine, or commingle, different programs to address challenges of allocating resources effectively and avoid underutilization.
Learn More
An In-Depth Analysis of On-Demand Transit Use Cases: Paratransit
On-demand transit modernizes and improves existing paratransit services by providing an accessible, reliable, and efficient solution.
Learn More
A New Era of Paratransit
Transform Your Transit System with RideCo
Learn how your agency can improve operational efficiency and enhance service levels with RideCo’s industry-leading Paratransit Solution.
Learn how agencies are making transit more convenient to ride and cost effective to operate using our industry-leading software.
Book a Demo
The On-Demand Transit Solution.
JOIN OUR NEWSLETTER
Get the latest on what's new at RideCo and the transit industry.
By entering your email, you agree to receive emails from RideCo.
PRODUCTS
Passenger AppDriver AppOperations CenterData InsightsProfile Manager
USE CASES
ParatransitUnderperforming Bus RoutesEmployee CommutingFirst/Last MileLong-Distance CommutingLow-Density Area Mobility
COMPANY
About UsCase StudiesCareersContact UsTech PartnersFleet PartnersConsultants
RESOURCES
ResourcesDriver TermsRider TermsPrivacy PolicyAccessibility PolicyResponsible Disclosure Program
© 2023 RideCo Inc