Paratransit

An Innovative Approach to Paratransit Software

Personalized transport supplementing fixed routes, serving those with mobility needs. RideCo’s paratransit software ensures equitable, personalized service for independent mobility, enhancing agency efficiency while prioritizing accessibility and inclusivity in public transit.
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Paratransit

An Innovative Approach to Paratransit Software
On demand is a great service! The positive feedback from passengers is that the service is convenient and easy to use.
Robin Gerus, General Manager, Guelph Transit
"I have been very pleased with RideCo’s support in putting everything together. The team has been accommodating and helpful, which is nice to see for an agency—more than I could ever ask for."
Bruce Lindner, Executive Director, PCACS
Trusted by Industry Leaders
On demand is a great service! The positive feedback from passengers is that the service is convenient and easy to use.
Guelph Transit
The On-Demand Transit Solution.
Automate Manual and Time-Consuming Processes
Improve resource efficiency by automating booking, scheduling, dispatching, and eligibility management using one cloud-based transit software
Increase Productivity and Ridesharing
Leverage dynamic routing and continuous optimization to achieve greater vehicle utilization and increase overall service capacity
Enhance and Personalize the Passenger Experience
Provide same-day ADA on-demand paratransit service with reliable on-time performance, increased ride transparency, and timely communication through text- and call-based notifications
Enable Independent Mobility and Trip Management
Empower passengers with disabilities through our on-demand transit service. RideCo’s paratransit and microtransit software provides an inclusive booking system that offers riders the option to book their trips on demand or in advance using their smartphone, the web booking portal, or through the call center
"We wanted to find a platform that was user friendly, where customers could make their own trip requests just like they do with TNCs—we wanted our riders to have the same type of experience. We saw what the folks over at San Antonio were doing with RideCo, … so we started a pilot and we’ve been moving forward ever since."
Auturo Jackson, Vice President of Specialized Transit Services, Houston METRO
A Cost-Effective Solution to the Challenges in Delivering Paratransit
A Cost-Effective Solution to the Challenges in Delivering Paratransit
Using RideCo’s Paratransit Solution, transit agencies can increase system capacity by up to 30% or more using the same vehicle hours and workforce.
Using RideCo’s Paratransit Solution, transit agencies can increase system capacity by up to 30% or more using the same vehicle hours and workforce.
Explore How
The On-Demand Transit Solution.

Innovation That Sets a New Standard

With recent advancements in technology, transit agencies have the opportunity to leverage cloud-based paratransit software to improve operational efficiency and enhance the level of service they provide to their customers.
Instant Assign
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Configuration Optimizer
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Solver
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Dynamic Breaks
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Performance Dashboard
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Commingling
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95%
on-time performance
Cobourg, Ontario
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54%
reduction in call center bookings
Houston, Texas
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$5M+
annualized cost savings
Philadelphia, Pennsylvania
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411
total vehicles available
Philadelphia, Pennsylvania
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4.9/5
average star trip rating
Loudoun County, Virginia
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95%
average on-time performance
Shreveport and Bossier City, Louisiana
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$110K+
annual cost savings in revenue hours
Concord and Kannapolis, North Carolina
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22%
reduction in cost per passenger
Porter County, Indiana
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Automate Manual and Time-Consuming Processes
Increase Productivity and Ridesharing
Enhance and Personalize the Passenger Experience
Enable Independent Mobility and Trip Management
*RideCo has been delivering as much as a 40% increase in productivity for some of our clients.
The On-Demand Transit Solution.
A Seamless Transition from Traditional Paratransit Software to RideCo’s Cloud-Based Paratransit Routing Software
L.J. Weslowski, Transit Director at Concord Kannapolis Area Transit, shares how the RideCo team provided in-depth, hands-on training and launch support to ensure a seamless transition—a testament to the level of customer service that RideCo provides its agency partners to enable success.
Find out what makes us different
Paratransit
Case Studies
Houston, Texas
METRO Partners with RideCo to Modernize Public Dial-A-Ride Service Throughout Houston
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Loudoun County, Virginia
Loudoun County Implements Automated On-Demand Solution, Increasing Productivity by More Than 15%
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Porter County, Indiana
RideCo On-Demand Transit Improves Productivity for In-Demand Paratransit Program
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Webinars
Paratransit
RTC Southern Nevada's Journey with On-Demand Transit
ON-DEMAND
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RTC shares everything you need to know about their on-demand transit program, from planning and implementation to outcomes and expansion.
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Modernizing Paratransit: A New Era of Dial-A-Ride
ON-DEMAND
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John and Lindsay go in-depth on how modernizing Guelph Transit’s paratransit technology improved service quality for passengers and simultaneously increased efficiency.
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Reimagining Paratransit: High Performance Living Through New Technology
ON-DEMAND
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Learn about Rider Transit's innovative approach to building a modern paratransit system with cloud-based software.
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Thought Leadership
Paratransit
Making the Shift: Transitioning From Traditional Paratransit Software to a Modern Cloud-Based Solution
As paratransit evolves, modern service delivery is essential to ensuring that transit’s most vulnerable customers have equal access to mobility.
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The Commingling Service Model: A Unified Paratransit and Microtransit Solution to Meet Today's Challenges
Solution designed to combine, or commingle, different programs to address challenges of allocating resources effectively and avoid underutilization.
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An In-Depth Analysis of On-Demand Transit Use Cases: Paratransit
On-demand transit modernizes and improves existing paratransit services by providing an accessible, reliable, and efficient solution.
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A New Era of Paratransit
Transform Your Transit System with RideCo
Learn how your agency can improve operational efficiency and enhance service levels with RideCo’s industry-leading Paratransit Solution.
Learn how agencies are making transit more convenient to ride and cost effective to operate using our industry-leading software.
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The On-Demand Transit Solution.
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