Operations Center

Data Dashboards. Supportive Analytics. Operations Support.

Dashboard suite designed to streamline microtransit and paratransit operations and service monitoring for your transit dispatch center

RideCo’s comprehensive Operations Center & transit software is designed to optimize your mircotransit and paratransit dispatch operations and enhance transit service monitoring capabilities for your dispatch center.

How it works

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[RideCo's system] takes a lot of the stress off of the dispatchers and operators. Before if there was an interruption in service, the effort it took to move trips around and keep things on time was tremendous. Now, they don't have to worry about ... the ripple effect because the system just makes those adjustments. Our dispatchers were almost tearful because they realized how much easier it made their world.

Cassandra West, Assistant Chief Operating Officer, SEPTA

[Our drivers don't] have to keep track of their whole manifest and worry about their trips later in the shift. They can focus on the trip they're doing. Driver Scorecards are also posted weekly in the breakroom and they like seeing scores like on-time performance and know that they are doing well.

Brittney Darnell, Mobility Manager, SporTran

Transit Project Management and Executive Use

With RideCo’s transit software dashboard suite, city and agency leadership teams are empowered to measure their KPIs, keep track of the current on-demand transit vehicle supply, upcoming operator breaks, and historical passenger demand. Our Transit Software Operations Center also provides statistics on vehicle utilization, capacity trends, and overall transit operator performance.

Transit Dispatch and Day-to-Day Use

RideCo’s transit dispatch dashboard suite offers a range of tools to streamline transit operations and enhance service monitoring, including itinerary, ride, and user trackers, as well as driver and fleet management tools. These features allow RideCo staff to effectively manage transit vehicle schedules, handle emergency situations, and optimize operator breaks based on real-time passenger demand.

Reporting

Reporting within Operations Center provides user-driven access to both standardized and custom reports. Users can adjust date ranges, apply filters, and export raw data and visuals, meaning the right information is always accessible for data-informed decision making.

Operations Center

Transform Your Transit System with RideCo On-Demand Transit Software

Transform Your Transit System with RideCo
On-Demand Transit Software