On-demand transit software & solutions

Easy and convenient for riders, efficient and productive for transit operators.

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Vehicle fleet including a Mercedez Benz Sprinter bus, a van, and a passenger bus.Sprinter van with device displaying agency mobile applicationA device screen displaying RideCo and agency mobile application

Trusted by Industry Leaders

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We power the world’s next generation transit system

Transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network. We were the first company to launch an app-based public microtransit service in North America & Asia. Today, our clients include four of the largest ten cities in the United States and Canada.

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Improved Passenger Experience

Upgrade to an app-based service for less walking, less waiting, and shorter travel times, relative to fixed-route only systems.

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Higher Transit Ridership

Extend your transit network reach and attract more riders by integrating on-demand with your core fixed routes.

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Lower Cost per Ride

Improve your cost efficiency with our industry leading demand-response productivity.

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“RideCo’s team has the industry’s top performers in the field of Microtransit including specialists in software development, modeling and analytics"

Board Report, Jan 2020

“[RideCo’s] On-demand transit has proven to be a true game-changer. The service has been tremendously successful as a flexible travel option that helps VIA become more efficient."

Jeffrey C. Arndt, President & CEO
Image of Calgary with park in foreground

“We’re excited about this app… we just need to make sure we are keeping up with the times and offering the service in a way that meets need and is most economical.”

Jyoti Gondek, Councilor for the City of Calgary

"It is a giant Uber bus system. It was almost half the operating cost for the town [compared to a continuously circulating bus system].”

Jeff Genung, Mayor of Cochrane

"A new mobility option that can meet those changing needs while still fulfilling our responsibility to reduce congestion and get cars off the road by using shared rides.”

James Butts, L.A. Metro Board Chair

“We are excited to partner with RideCo to provide greater speed and accessibility to our communities, while keeping cost extremely affordable.”

Alvin Wee, Head of GrabShuttle

“[RideCo’s service] will increase the ability for all residents to move freely around town, including the youth, seniors, those with disabilities, as well as those residents who prefer to not use a personal vehicle”

Bill Robertson, Mayor of Okotoks
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“A game-changer for the industry.....we’ve attracted new riders to the service, and we’ve kept the riders that we had on the old service.”

Jon Herrera, VP of Public Engagement
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“The RideCo team did a tremendous amount of service analysis planning prior to launch and continues to work with our interagency team. We feel like we have a true partner.”

Christie Marcella, Economic Development Manager

"I have been very pleased with RideCo’s support in putting everything together. The team has been accommodating and helpful, which is nice to see for an agency—more than I could ever ask for."

Bruce Lindner, Executive Director, PCACS

"PWT has independently evaluated... the market's most well-known demand-responsive companies... PWT can attest that Rideco is the top expert in microtransit technology..."

Dan Finley — VP Corporate Services

Built to solve your transit pain points

We offer end-to-end solutions that are tried, tested, and exceeding service goals.

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Low-density Area mobility

Improve mobility for residents in large areas with smaller populations and dispersed trip patterns.

Case Studies
San Antonio's improved transit network coverageCochrane’s growing population without public transitIncreasing ridership by 19% while cutting costs in Houston
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Provide high-frequency connections that close the gap between fixed-route transit and trip origins and destinations.

Case Studies
Connecting Calgary's sprawling neighborhoods to transitSupplementing Carlsbad’s bus and rail fixed routesClosing transit gaps in LA County with Metro Micro
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Underperforming bus routes

Replace expensive or poorly performing fixed-route buses with reliable and cost-effective microtransit.

Case Studies
Replacing San Antonio's low-efficiency bus routesExtending fixed-route with on-demand transit for LA Metro
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Upgrade paratransit to be timelier, more efficient, and on-demand.

Case Studies
Updating Guelph’s legacy paratransit systemRevolutionizing legacy dial-a-ride in Houston, TX
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Employee Commuting

Simplify your employees’ commutes and ensure they get to work on time for every shift.

Case Studies
Getting employees to Changi Airport with fewer shuttles
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Long-Distance Commuting

Reduce the need for multiple transfers and long in-transit times with efficient single trips.

Case Studies
Reducing Singapore Army’s commute times by 50%

Industry leading service planning, technology, and performance

RideCo designed and powered services are the industry’s top performers in vehicle productivity, on-time performance, and passenger satisfaction.

Los Angeles, California skyline during daytime

Los Angeles, California

Microtransit Service Planning

  • Analysis of zones, demographics, vehicle mix, and service hours
  • Integrates with and supports the agency’s core bus and rail network
  • Performance plan in-line with agency’s operational and financial targets
View case study
City of Houston, Texas from above

Houston, Texas

Revolutionizing Dial-a-Ride

  • New service decreased call center volumes by 66%
  • Cut cost per passenger by 21%
  • Greatly improved rider experience and increased ridership by 19%
View case study
City of San Antonio, Texas during daytime

San Antonio, Texas

Replace Underperforming Bus Routes

  • Reduced the cost per passenger by 20%
  • 650 passengers per weekday with an average trip rating of 4.7 out of 5
  • 40% of rides connect to the transit hub
View case study
Calgary, Alberta skyline during daytime

Calgary, Alberta

First-Last-Mile to Transit Hub

  • On-time record of 96%
  • 125 passengers per weekday with an average trip rating of 4.8 out of 5
  • 7 passengers per vehicle hour (PVH) on weekdays; 20 PVH at peak times
View case study
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Changi Airport, Singapore

Employee Transportation

  • Over 80 percent of staff rate their commute 4+ out of 5,
  • 98 percent on-time record
  • Cost savings from fully automated dispatching and reduction in vehicle miles traveled
View case study
Downtown Guelph, Ontario from above

Guelph, Ontario

Replace Paratransit Legacy Software

  • 95% on-time performance
  • On-demand booking with an app or website
  • Automation of scheduling & dispatching
  • 7% improvement in vehicle productivity and better routing
View case study
Cochrane, Alberta from above

Cochrane, Alberta

City Wide On-demand Public Transit

  • Improved mobility for residents of a growing city
  • 4-minute average walk time to a virtual stop
  • Lower cost and broader reach than fixed-route buses
View case study
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We’ll work with you throughout it all

Our team offers so much more than the technology. We partner with you to manage the project end-to-end and work tirelessly until the service has achieved the desired outcomes.

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Service Design

We will analyze your transit network and data to design a bespoke service model collaboratively with your team.

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Launch Support

Our project team will provide a seamless transition, comprehensive training, and hands-on support.

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Performance optimization

Our client success team will proactively make service improvement recommendations and work to consistently improve service metrics to exceed KPI goals.