Passenger App

Flexible Booking. On-Time Guarantee. Real-Time Tracking.

The Passenger App is a user-facing smartphone application, web portal, and concierge tool for trip reservation and management that provides a seamless rider experience.

Whether riders need an on-demand trip, plan to take multiple trips, or need to schedule recurring trips in advance, RideCo’s Passenger App has a solution for everyone.

How it works

On demand is a great service! The positive feedback from passengers is that the service is convenient and easy to use.

Swati Dutta, Route Supervisor, Guelph Transit

Flexible

Using the Passenger App, riders can request on-demand trips or preschedule them in advance, book recurring rides, or schedule multiple trips at a time.

On-Time Performance

When booking, riders are provided with guaranteed pick-up and arrive-before times to ensure they get to their destinations or make their transit connections on time. Even with unforeseen delays on the road, RideCo’s dynamic routing ensures these on-time guarantees are met. Across all services, RideCo achieves 98% on-time performance.

Adaptive

The Passenger App is available for download on Apple App Store (iOS), Google Play Store (Android), and via URL on any standard web browser (Safari, Chrome, Internet Explorer, Firefox, and Microsoft Edge).

252%

increase in ridership

Leduc, Alberta

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4.9/5

average star trip rating

Loudoun County, Virginia

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4.8

out of 5 star trip rating

Carrington/Livingston, Calgary

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4.8

out of 5 star trip rating

Springbank Hill, Calgary

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Commingling

Serve both microtransit and paratransit rides with the same fleet by picking up and dropping off microtransit passengers at flex stops and paratransit passengers at doorsteps.

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