As service demands grow and expectations rise, dispatch has become one of the most strained functions in transit operations. Many agencies still rely on fragmented systems and reactive processes, turning dispatch into a daily bottleneck rather than a performance driver. In this session, Director of Solutions Engineering at RideCo, Sam Haas, discusses what needs to change and how agencies can leverage a modern and integrated platform to reduce operational pressure.
In this webinar, you'll learn about:
Fill in the form and discover how modern dispatch is about aligning people, processes, and technology to improve operations and service delivery.
Transit isn't the only thing available on demand!
For over two years as part of the RideCo team of experts, Sam has been developing on-demand service models that solve client challenges and surpass their objectives! Sam has led the on-demand transit service modelling for Via Metropolitan Transit in San Antonio, Houston Metro, Los Angeles Metro, and more. His role often involves learning the ins and outs of the agency’s operations, developing and running rigorous real-time simulations to predict service outcomes, and completing operational cost models to understand the service’s impact.
John is a Product Manager at RideCo where he leads the design and implementation of new and existing features on the RideCo platform. Within RideCo, he has previous experience as a Business Analyst and Project Manager where he specialized in the roll out, analysis and improvement of Microtransit Systems. John has deployed and iterated on RideCo services with RTC Southern Nevada, LA Metro, Calgary Transit, and more, focusing on optimizing service efficiency and improving passenger experience.
