By automatically placing a temporary booking limitation on users who have a high rate of cancellation and no-shows, RideCo is helping discourage and prevent unfavorable behavior from passengers.
Preventing Poor Behaviour
By preventing future no-shows and late cancellations, the Automatic Booking Limitation feature keeps transit service running more efficiently.
Removes Limitations Automatically
Rather than removing their ability to book altogether, this feature takes the approach of educating users about their impact on service. Users who improve their poor behavior will then automatically have their limitations removed.
What does it do?
By placing limitations on passengers who abuse the system, more ride options are available to those who rely on the service for every day needs.