Calgary Transit, one of the largest public transit agencies in North America, experienced steep ridership decline and budgetary challenges at the onset of the COVID-19 pandemic. The agency chose RideCo to examine their existing transit network and design microtransit zones that reduced agency costs and reduced the size of their fleet.
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"Instead of having empty busses running through the neighbourhood all day, … this gives us the flexibility to just send a bus out when people request it, when they need it."