Webinar

RideCo Roundtable: The Future of Paratransit

May 19, 2021

About this webinar

Join us on May 19th at 2pm EST as our Director of Business Development and Partnerships, Dustin Heimler moderates a roundtable discussion with the Paratransit leaders from Guelph Transit and the St. Catharines Transit Commission, Adam Arbour, and Jason Simmons. They’ll also be joined by their RideCo Customer Success Management counterparts, Rebecca Kundrik and Riana Jagessar.

Our panel of on-demand paratransit experts will be bringing their unique experience and perspectives as we discuss everything that goes into putting a paratransit service on-demand, the benefits that it can bring, and the future of commingling.

In this webinar you’ll learn:

  • How on-demand paratransit can provide a better rider experience
  • How to improve your dispatching and scheduling team’s workflows with optimized automated routing and scheduling
  • Taking your paratransit fleet on-demand and the future of commingling

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Presenters

Adam Arbour
Adam Arbour
Superintendent of Planning at St. Catharines Transit Commission

Adam is an expert in the transit industry! He has been working with the St. Catharines Transit Commission for 18 years, starting as a bus operator in 2003 and transitioning to management as a road supervisor, an ITS Supervisor, a training supervisor, and finally his current role as the Superintendent of Planning. His direction over the city’s paratransit service has been integral to its continued success.

Jason Simmons
Jason Simmons
Manager, Operations at Guelph Transit

Jason is a seasoned transit professional; he has been working with Guelph Transit for over 10 years in a variety of roles and now manages operations for the agency. He has been key in the launch and ongoing support of Guelph Transit's successful paratransit service, and brings with him a wealth of knowledge, and a unique perspective on the industry.

Dustin Heimler
Dustin Heimler
Director of Business Development and Partnerships

Dustin Heimler is the Director of Business Development and Partnerships at RideCo and is responsible for growing our market share across North America, Europe, and Asia. Dustin oversees a team of account executives, service designers, marketers, and business writers who help transit agencies, municipalities, and transit operators implement dynamic on-demand microtransit solutions that improve transit, increase ridership, and reduce the cost-per-passenger. Dustin has had an integral role in implementing 20+ on-demand transit services with RideCo since 2019, including expansions in Los Angeles, Calgary, and Houston.

Rebecca Kundrick
Rebecca Kundrick
Client Success Manager

Rebecca is a leading member of the RideCo Project Management and Customer Success Team. She has managed the majority of RideCo’s paratransit implementations, including a service for Antelope Valley Transit Authority (AVTA), the first app-based project in North America to service combined on-demand microtransit, paratransit and NEMT services. She has a great working relationship with her clients including Guelph Transit. 

Riana Jagessar
Riana Jagessar
Client Success Manager

Riana has a proven record of success in her 6+ years of experience at RideCo. She has acted as the primary project manager for many on-demand service launches worldwide, working closely with agencies like the St. Catharines Transit Commission, Grab (Singapore), and METRO Houston. She works with clients to surface actionable insights from operational data to help improve operational efficiency and the rider experience.