Join us for this webinar as our Director of Business Development and Partnerships, Dustin Heimler moderates a roundtable discussion with the Paratransit leaders from Guelph Transit and the St. Catharines Transit Commission, Adam Arbour, and Jason Simmons. They are also joined by their RideCo Customer Success Management counterparts, Rebecca Kundrik and Riana Jagessar.
Our panel of on-demand paratransit experts bring their unique experience and perspectives as we discuss everything that goes into putting a paratransit service on-demand, the benefits that it can bring, and the future of commingling.
In this webinar you'll learn:
Transit isn't the only thing available on-demand!
Adam is an expert in the transit industry! He has been working with the St. Catharines Transit Commission for 18 years, starting as a bus operator in 2003 and transitioning to management as a road supervisor, an ITS Supervisor, a training supervisor, and finally his current role as the Superintendent of Planning. His direction over the city’s paratransit service has been integral to its continued success.
Jason is a seasoned transit professional; he has been working with Guelph Transit for over 10 years in a variety of roles and now manages operations for the agency. He has been key in the launch and ongoing support of Guelph Transit's successful paratransit service, and brings with him a wealth of knowledge, and a unique perspective on the industry.
Dustin Heimler is the Director of Business Development and Partnerships at RideCo and is responsible for growing our market share across North America, Europe, and Asia. Dustin oversees a team of account executives, service designers, marketers, and business writers who help transit agencies, municipalities, and transit operators implement dynamic on-demand microtransit solutions that improve transit, increase ridership, and reduce the cost-per-passenger. Dustin has had an integral role in implementing 20+ on-demand transit services with RideCo since 2019, including expansions in Los Angeles, Calgary, and Houston.
Rebecca is a leading member of the RideCo Project Management and Customer Success Team. She has managed the majority of RideCo’s paratransit implementations, including a service for Antelope Valley Transit Authority (AVTA), the first app-based project in North America to service combined on-demand microtransit, paratransit and NEMT services. She has a great working relationship with her clients including Guelph Transit.
Riana has a proven record of success in her 6+ years of experience at RideCo. She has acted as the primary project manager for many on-demand service launches worldwide, working closely with agencies like the St. Catharines Transit Commission, Grab (Singapore), and METRO Houston. She works with clients to surface actionable insights from operational data to help improve operational efficiency and the rider experience.