Webinar

How Houston Metro Modernized Its Legacy Dial-a-Ride

February 24, 2021

About this webinar

Join us for this webinar where we discussed METRO Houston's new on-demand project with their Director of Paratransit Services, Michael Andrade and Microtransit Manager, Brittney Houston. Before this project, METRO relied solely on their call center to manually book and schedule trips for their customers. RideCo and METRO partnered to launch a fully-automated on-demand transit service in a medium-density city outside of Houston and a low-density neighborhood in Northeastern Houston. Now, passengers use a mobile app to book a ride that is on-demand or pre-scheduled, are picked up at their door in 5-seat minivans, and are dropped off right at their destination.

During the webinar, we talked about the motivations and planning that went into the project, some of the things that make this project unique, and how it became a reality. We also considered some of the benefits that both METRO and their riders are experiencing with the new service. Finally, we discussed how agencies like METRO can start modernizing their own operations.

In this webinar you'll learn:

  • How METRO Houston modernized their legacy dial-a-ride system with RideCo's state-of-the-art on-demand transit solution
  • The benefits of an automated transit platform vs manual booking and scheduling
  • How your agency can quickly modernize operations to accomplish the goals and objectives unique to your transit system

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Presenters

RideCo
RideCo